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Our Practice Policy
- Our practice aims to provide dental care of consistent quality,
for all patients. We have management systems to help us and which
define each practice member's responsibilities when looking after
you.
- In proposing treatment we will take account of your own wishes.
We will explain options, where appropriate, and costs, so that
you can make an informed choice. We will always explain what we
are doing.
- We will do all we can to look after your general health. We
will ask you about your general health, and about any medicines
being taken. This helps us to treat you safely. We keep all information
about you confidential.
- Contamination control is essential to the safety of our patients.
Every practice member receives training in practice systems for
contamination control.
- We screen all patients for mouth cancer at routine check-ups.
We ask all patients about tobacco and alcohol use because they
increase your oral cancer risk.
- Practice working methods are reviewed regularly at meetings
of all staff. We encourage all staff to make suggestions for improving
the care we give our patients.
- We regularly ask patients for their views on our services. We
have systems for dealing promptly with patient complaints and
for ensuring that lessons are learnt from any mistakes that we
make.
- All dentists in the practice take part in continual professional
education, meeting General Dental Council requirements. We aim
to keep up-to-date with current thinking on all aspects of general
dentistry, including preventative care, which reduces your need
for treatment.
- All staff joining the practice receive training in practice-wide
procedures. Once a year, there is an individual review of training
needs for everyone in the practice.
- All members of the practice know the need to ensure dentists
are working safely. In the unlikely event that a dentist in this
practice becomes unfit to practice, we have systems to ensure
that concerns are investigated and, if necessary, acted upon.
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